What’s included with a stay — and what costs extra
Your room rate at TWA Hotel at JFK Airport includes the booked guestroom, free Wi‑Fi in rooms and public areas, complimentary TWA Fitness access for registered guests, and basic services like 24‑hour front desk and limited luggage storage. Extras you should expect to pay for include on‑site dining and drinks, secured valet parking, pet fees, early check‑in (when available), and certain rooftop pool access rules outside the hotel's free swim window.
In this guide
- What’s included with every stay
- Rooftop pool and observation deck — what’s included and when it costs extra
- Dining, bars and what you’ll pay on site
- Transport and parking — free links and paid services
- Charges and fees to expect at check‑in or during your stay
- Pets, accessibility and other policies
- What the hotel does not include on standard rates
What’s included with every stay
All reservations include the booked guestroom and free Wi‑Fi throughout guestrooms and public areas. The hotel operates a 24‑hour front desk, express check‑in and check‑out, and complimentary luggage storage for short periods around check‑in/check‑out.
Registered overnight and Daytripper guests receive complimentary access to TWA Fitness, the hotel's 10,000‑square‑foot gym (including Peloton and yoga spaces). The hotel is directly connected to JFK’s Terminal 5 and reachable from other terminals via the free AirTrain within the airport.
- Free Wi‑Fi in rooms and public areas
- Complimentary access to TWA Fitness for registered guests
- 24‑hour front desk, express check‑in/out
- Complimentary luggage storage for up to 5 hours
| Service | Included? |
|---|---|
| Wi‑Fi (rooms & public areas) | Yes |
| TWA Fitness (registered guests) | Yes |
| Luggage storage (short-term) | Yes |
Rooftop pool and observation deck — what’s included and when it costs extra
The rooftop infinity pool and the 10,000‑square‑foot observation deck are signature hotel amenities. Registered hotel guests may swim at no charge and without a reservation from 7:00 AM to 10:45 AM daily.
Outside that complimentary swim window the hotel requires pool reservations and may charge for access; non‑hotel guests must buy a paid day pass to use the pool and observation deck. Pool rules restrict certain equipment (for example, gimbals/tripods and live streaming) and towels must remain in the pool area.
- Free swim for registered guests: 7:00 AM–10:45 AM daily (no reservation needed)
- Pool reservation slots are 1 hour 45 minutes when reservations are required
- Non‑hotel guest day passes are sold for pool/observation deck access
- Pool towels provided; outside food/drinks prohibited; no tripod/gimbal or streaming without approval
| Who | Typical access rules |
|---|---|
| Registered hotel guests | Free swim 7:00–10:45 AM; reservations may be required later in day |
| Non‑hotel guests | Paid day pass required outside the free period |
Dining, bars and what you’ll pay on site
TWA Hotel has multiple on‑site dining options, including Paris Café by Jean‑Georges, The Sunken Lounge, Connie Cocktail Lounge (inside a restored Lockheed Constellation), The Pool Bar, Joe Coffee and a Food Hall with several vendors. Meals and drinks are not included with standard room rates.
Reservations are recommended but walk‑ins are accepted at many outlets; check the specific venue for hours. Food and beverage service (including poolside drinks and cocktails) is charged separately to rooms or paid at point of sale.
- Paris Café by Jean‑Georges — breakfast, lunch, dinner (reservations recommended)
- The Sunken Lounge — cocktails and small plates (walk‑ins welcome)
- Connie Cocktail Lounge — inside the Connie aircraft; serves cocktails and light snacks
- Joe Coffee and Food Hall vendors for grab‑and‑go orders
| Venue | What to expect |
|---|---|
| Paris Café by Jean‑Georges | Full menu; separate charge (reservations recommended) |
| The Sunken Lounge | Cocktails and small plates; separate charge |
| Food Hall / Joe Coffee | Grab‑and‑go items; separate charge |
Transport and parking — free links and paid services
The hotel is directly connected to Terminal 5 and reachable from other JFK terminals via the AirTrain; travel on the AirTrain within the airport (including to the hotel/Terminal 5) is free. If you use the AirTrain to leave/enter the airport system at Jamaica or Howard Beach, a transit exit fee applies to that trip.
TWA Hotel offers secured, covered valet parking only; self‑parking is not available on site. Valet parking fees vary by source, so confirm current rates with the hotel before arrival.
- AirTrain between terminals and T5/hotel: free within JFK
- AirTrain trips that connect to city transit at Jamaica or Howard Beach carry a separate exit fare
- On‑site parking: secured, covered valet only (no self‑park)
| Service | Notes |
|---|---|
| AirTrain (within JFK) | Free to/from Terminal 5/The TWA Hotel |
| Valet parking | Secured, covered; fees apply (confirm with hotel) |
Charges and fees to expect at check‑in or during your stay
The hotel is cashless and requires a valid credit card to guarantee reservations; full payment is required per the hotel's cancellation policy and an incidental credit‑card hold is taken at check‑in. Expect an incidental hold — one source reports about $150 per night, but amounts can vary, so check with the hotel.
Early check‑in may be available for a fee when rooms are available. The hotel’s published early‑check‑in fees list $75 for arrivals between 8:00 AM–12:00 PM and $25 for arrivals between 12:00 PM–2:00 PM.
- Valid credit card required at booking; property is cashless
- Incidental credit‑card hold at check‑in (amounts may vary)
- Early check‑in fees (when available): $75 (8 AM–12 PM) or $25 (12 PM–2 PM)
| Fee type | Notes |
|---|---|
| Incidental hold | Taken at front desk; amount varies by stay |
| Early check‑in | $75 (8 AM–12 PM) or $25 (12 PM–2 PM) when available |
Pets, accessibility and other policies
The hotel allows pets in guestrooms for a per‑stay fee and has rules about leashes, unattended pets, and a weight limit. Pets are not permitted in certain public areas like dining venues, TWA Fitness, the Connie aircraft lounge, and the rooftop pool/observation deck (service animals are exempt where required).
Accessible rooms and facilities are available, including accessible showers. The property provides accessible parking options as part of its secured valet service.
- Pet fee structure: $100 per stay (up to five nights) plus an additional $100 for stays of six to 27 nights; limit two pets per room and max weight per pet applies
- Pets must be leashed in public areas, owners sign a liability form at check‑in, and a pet relief area is provided outside
- Accessible rooms and roll‑in shower options are available; accessible parking provided via valet
| Policy area | Key point |
|---|---|
| Pets | $100 per stay (up to 5 nights); additional $100 for 6–27 nights; rules and restrictions apply |
| Accessibility | Accessible rooms and accessible parking available |
What the hotel does not include on standard rates
Room rates do not include meals, drinks, parking, pet fees, incidentals, or certain rooftop pool passes outside the complimentary swim window. The property does not operate an on‑site spa or salon.
The hotel does not run an airport shuttle; the free AirTrain is the recommended way to move between terminals and reach the hotel. Confirm any optional day passes, event catering costs or venue rental fees directly with the hotel when planning functions.
- No complimentary breakfast included in room rates
- No on‑site spa or salon
- No hotel shuttle — use the AirTrain to reach terminals
| Not included | Typical handling |
|---|---|
| Breakfast | Charged at on‑site restaurants (e.g., Paris Café by Jean‑Georges) |
| Spa services | No on‑site spa; nearby independent spas are separate businesses |
| Shuttle | Hotel does not provide an airport shuttle; use the AirTrain |
